Recommind, Inc. is a fast growing software company that develops revolutionary enterprise search and categorization technology.  We are the leading provider of enterprise search, knowledge management, and e-discovery solutions.  Top law firms and Fortune 500 customers like Bayer, BMW, Cleary Gottlieb, DLA Piper, Novartis, Pfizer, Simmons & Simmons, Staples and Shearman & Sterling rely on Recommind’s products to quickly and accurately search, organize, and review their critical documents and matters.  

We are looking for highly talented and motivated people to join a dynamic team in a fast-paced environment. Recommind is headquartered in San Francisco with offices in New York, Chicago, Boston, Atlanta, London and Bonn, Germany and is privately held.  We offer competitive salary, stock options, and benefits including health, dental, 401K, and vacation days. Interested parties, please send resume to careers@recommind.com

ATTENTION RECRUITERS:

Current Job Openings:

Regional Manager - Information Access (San Francisco, NYC or DC area)

Responsibilities:
This position is directly responsible for prospecting, developing and closing major deals primarily with Corporate Legal Departments and Law Firms.   The candidate shall also develop and grow relationships with existing customers, and successfully meet or exceed assigned revenue targets. The candidate shall be responsible for Recommind’s Information Access offerings (MindServer Suite and Decisiv), but should be effective at presenting the entire value proposition of Recommind’s products. This will require a detailed understanding of the software suite in addition to the needs of our customers and how our products match up to these needs.

We offer:
A great opportunity to get involved with a high-growth company and be a major contributor to its success.  Competitive base salary, commissions and equity included.

Requirements:

• 5+ years experience in software sales; enterprise software highly desired
• Consistently ranked as top performer in prior sales experience
• Demonstrated success developing relationships with and selling to Am Law 100 and Fortune 500
• Demonstrated ability to sell software solutions across multiple groups in an organization
• Knowledge of enterprise search, information access, content/document management or related technology desired
• Independent, entrepreneurial, and results-focused
• Met or exceeded quota for last three selling years
• Successfully worked with C-Level executives
• BA or BS required

Compensation includes base salary, commission, equity, and benefits including medical, dental and 401K.

Regional Manager- eDiscovery (SF)

Responsibilities:
This position is directly responsible for prospecting, developing and closing major deals primarily with Corporate Legal Departments and Law Firms. The candidate shall develop and grow relationships with existing customers, and successfully meet or exceed assigned revenue targets. The candidate shall be responsible for the Recommind eDiscovery offerings (Axcelerate Suite and Legal Hold), but should be effective at presenting the entire value proposition of Recommind's products. This will require a detailed understanding of the software suite in addition to the needs of our customers and how our products match up to these needs.

Requirements:

• 5+ years experience in software sales and at least 3+ years eDiscovery experience; enterprise software highly desired
• Consistently ranked as top performer in prior sales experience
• Demonstrated success developing relationships with and selling to Am Law 100 and Fortune 2000 Legal Departments
• Demonstrated ability to sell software solutions across multiple groups in an organization
• Knowledge of enterprise search, information access, content/document management or related technology desired
• Independent, entrepreneurial, and results-focused
• Met or exceeded quota for last three selling years
• Successfully worked with C-Level executives, Attorneys, Litigation Support
• BA or BS required

Compensation includes base salary, commission, equity, and benefits including medical, dental and 401K.

Regional Manager- eDiscovery (NYC)

Responsibilities:
This position is directly responsible for prospecting, developing and closing major deals primarily with Corporate Legal Departments and Law Firms. The candidate shall develop and grow relationships with existing customers, and successfully meet or exceed assigned revenue targets. The candidate shall be responsible for the Recommind eDiscovery offerings (Axcelerate Suite and Legal Hold), but should be effective at presenting the entire value proposition of Recommind's products. This will require a detailed understanding of the software suite in addition to the needs of our customers and how our products match up to these needs.

Requirements:

• 5+ years experience in software sales and at least 3+ years eDiscovery experience; enterprise software highly desired
• Consistently ranked as top performer in prior sales experience
• Demonstrated success developing relationships with and selling to Am Law 100 and Fortune 2000 Legal Departments
• Demonstrated ability to sell software solutions across multiple groups in an organization
• Knowledge of enterprise search, information access, content/document management or related technology desired
• Independent, entrepreneurial, and results-focused
• Met or exceeded quota for last three selling years
• Successfully worked with C-Level executives, Attorneys, Litigation Support
• BA or BS required

Compensation includes base salary, commission, equity, and benefits including medical, dental and 401K.

e-Discovery Professional Services Engineer

Responsibilities:

As a member of the Professional Services Group you will work directly with customers and partners, leading implementations of Recommind's e-Discovery and compliance solutions. It's important you are comfortable interacting with both business and technical team members, utilizing both consulting and development skill sets and can demonstrate good project management skills. Previous software consulting experience for a major consulting firm, e-Discovery or litigation support provider, or large ERP, CRM, or DMS company is strongly preferred.

Professional Requirements:

• Experience in enterprise software consulting dealing with large data sets and high-availability systems
• Experience in working and managing relationships with enterprise customers
• Strong troubleshooting/problem solving skills
• Able to work independently with little/no supervision
• Able to juggle multiple projects simultaneously
• Able to travel occasionally in US and Europe
• Competent in Unix and Windows environment

Other Technical Requirements:

• HTML, DHTML, CSS, Javascript
• Knowledge of Windows systems and architectures, including Exchange, Outlook, SharePoint and Active Directory and IIS
• Windows specific protocols (e.g., Netbios, DCOM, RPC, WINS)
• Windows programming (C#,.NET, C++)
• Knowledge of Java, RMI, HTTP, Tomcat
• XML, XSLT, XSD

Nice-to-Have:

• Familiarity with litigation support and e-Discovery processes
• Familiarity with litigation support/e-Discovery vendors and tools, particularly FTI-Ringtail, Lexis-Nexis Concordance and Applied Discovery, iConect, or Stratify.
• Development experience
• Knowledge of document management systems (i.e. iManage, Lotus Notes, Hummingbird DM, etc) helpful
• Working knowledge of C/C++
• Familiar with Search technology
• Familiar with records/compliance standards and processes

Search Solutions Professional Services Engineer (SF)

As we are experiencing tremendous growth with our solutions, we are actively looking to grow our professional services staff in the San Francisco office. As a member of the Professional Services Group you will work directly with customers leading implementations of Recommind's search and categorization solutions. It is important you are comfortable interacting with both business and technical team members, utilizing both consulting and development skill sets and can demonstrate good project management skills.

Professional Requirements:

• Experience in working and managing relationships with enterprise customers
• Strong troubleshooting/problem solving skills
• Able to juggle multiple projects simultaneously
• Experience in enterprise software consulting dealing with large data sets and high-availability systems
• Able to travel very occasionally in US and Europe. 95% of our work is done from our offices in SF

Other Technical Requirements:

• HTML, DHTML, CSS, Javascrip
• XML, XSLT, XSD
• SQL
• Competent in Windows or Unix environments
• Knowledge of Java, HTTP, Tomcat

Nice-to-Have:

• Development experience
• Knowledge of Windows systems and architectures, for example Exchange, Outlook, SharePoint and Active Directory and IIS
• Knowledge of document management systems (i.e. iManage, Lotus Notes, OpenText DM, etc)
• Familiar with Search technology
• Information Science background

Search Solutions Professional Services Engineer (UK)

As we are experiencing tremendous growth with our solutions, we are actively looking to grow our professional services staff in the UK. As a member of the Professional Services Group you will work directly with customers leading implementations of Recommind's search and categorisation solutions. It's important you are comfortable interacting with both business and technical team members, utilising both consulting and development skill sets and can demonstrate good project management skills. Previous software consulting experience for a major consulting firm or large ERP, CRM, or DMS company is strongly preferred.

Professional Requirements:

• Experience in enterprise software consulting dealing with large data sets and high-availability systems
• Experience in working and managing relationships with enterprise customers
• Strong troubleshooting/problem solving skills
• Able to work from home with little/no supervision
• Able to juggle multiple projects simultaneously
• Able to travel throughout the UK & Ireland
• Able to travel occasionally in US and Europe
• Competent in Unix and Windows environment

Other Technical Requirements:

• Knowledge of Windows systems and architectures, including Exchange, Outlook, SharePoint and Active Directory and IIS
• Windows specific protocols (e.g., Netbios, DCOM, RPC, WINS)
• Windows programming (C#,.NET, C++)
• Knowledge of Java, RMI, HTTP, Tomcat
• XML, XSLT, XSD
• HTML, DHTML, CSS, Javascript

Nice-to-Have:

• Development experience
• Knowledge of document management systems (i.e. iManage, Lotus Notes, OpenText DM, etc)
• Working knowledge of C/C++
• Familiar with Search technology
• Statistical/mathematical background

Decisiv Email - Senior Technical Consultant

Position Purpose:
The Senior Technical Consultant is responsible for the presales and implementation support of Decisiv Email for Recommind's customers.

Responsibilities:

• Provide technical and functional pre-installation advice for Decisiv Email to Recommind's customers.
• Install and configure Decisiv Email for Recommind's customers.
• Provide technical and functional support for Decisiv Email to Recommind's customers (particularly up to and including the completion of pilot / proof of concept installations), including:
• first level support for and resolution of technical issues; and
• advice and explanation of functional and configuration options.
• Prioritize and effectively manage customer support calls and requests.
• Work closely with and coordinate tasks with other members of the Decisiv Email team.
• Report and document details of technical and functional issues.
• Update and where appropriate draft technical and user documentation to support Decisiv Email customers.
• Where appropriate work with third party vendors to facilitate Decisiv Email integration or development initiatives.

Position Requirements

• Degree in computer science or related field.
• Experience with enterprise business systems. Law firm experience a plus.
• Experience with and technical knowledge of Citrix, MS Exchange, MS SQL Server, networking and Windows Server OS. 
• Capacity to develop a comprehensive and extensive technical and functional knowledge of Decisiv Email.
• Ability to explore and understand the business context in which Decisiv Email operates within the enterprise and the business challenges that accompany its implementation.
• Capacity to develop quickly a deep understanding of a customer's business and technical environment.
• Ability to relate technical or functional issues to both the technical and business environment in which the customer operates.
• Ability to express complex technical and functional concepts effectively, both verbally and in writing.
• Exceptional verbal and written communication skills.
• Exceptional analytical skills.

Corporate Counsel

Position Purpose:

We are seeking an experienced transactional attorney who has a great business sense to manage our contract processes, including the review and negotiation of our business partnerships and agreements.

Responsibilities:

• Review, negotiate, draft, and amend agreements with customers and business partners Maintain and revise contract template agreements as required
• Review and analyze RFP’s, identify contract risks, draft/negotiate terms and conditions with customers in accordance with corporate policy and procedures
• Proactively reach out to customers, sales team and other stakeholders to communicate status of existing and new contracts
• Review all leases, service agreements and other operational agreements as necessary
• Work closely with Finance on revenue recognition and other key business terms Other general legal administrative and duties

Requirements:

• Law degree and admission to California bar
• 2-3+ years of experience in drafting and negotiating various contracts
• Ability to handle complex contractual challenges, multiple projects and develop quick, high quality turn-around under tight deadlines
• Excellent customer service orientation
• Strong written and verbal communication skills
• Ability to work independently in a environment of shifting priorities
• Strong attention to detail
• Team player

INTEGRATION ENGINEER - JAVA (SF)

Position Responsibilities:

As we are experiencing tremendous growth in demand for our products, we are looking to build a development team working in tandem with the main Recommind engineering group in Germany. As a member of the Software engineering staff, You will:

• Design and implement new application integrations using the Mindserver Enterprise Search Crawler API.
• Maintain existing Java integrations for the Mindserver Enterprise Search Crawler.
• Work with core developers of the Mindserver Enterprise Search product to extend and improve crawler capabilities.
• Gain valuable hands-on experience in the enterprise search space.
• Work with a diverse set of enterprise applications.
• Work with a fun group of people

Requirements:

• 2-5 years experience in software design and application development using Java.
• BS in computer science, software engineering or related experience.
• Solid understand of SQL and database technology (e.g., SQL Server, MySQL, Oracle, etc.)
• Firm grasp of object –oriented design and reusable design patterns.
• Strong understanding of XML technologies (XML, XSL, XSD)
• Strong troubleshooting/problem solving skills.
• Ability to work independently with little/no supervision
• Competence in both Unix (Solaris; Linux) and  Windows environment
• Knowledge of document management  or CMS systems (i.e. iManage, Lotus Notes, HJummingbird DM, Live Link SharePoint etc.) helpful.
• Familiarity with search and retrieval technologies helpful
• Ability to travel

Senior Software Developer

Position Responsibilities:

Recommind is experiencing tremendous growth and demand for our products in the US and Internationally. We are building a US based development team to work in tandem with our German Core Engineering Team . As a member of the Software engineering staff, you will:

• Lead a redesign effort for the MindServer Enterprise Search Web components.
• Work with core developers of the MindServer Enterprise Search Engine to refine and extend the JAVA search API.
• Work with the UI and Product teams to develop innovative new features.
• Have opportunities to develop core components of the Recommind search user experience.
• Gain valuable hands-on experience in the enterprise search space.
• Work with a fun group of people

Requirements:

• 5+ years experience in software design and application development.
• BS or MS in computer science, software engineering or related field.
• Firm grasp of object –oriented design and reusable design patterns.
• Extensive web development experience in the JAVA environment (e.g., servlets, JSP, Struts,Hibernate, JSF, Spring Framework, Apache Tomcat, WebSphere, etc…).
• Strong understanding of XML technologies (XML, XSL, XSD)
• Web  development experience (e.g. HTML, DHTML, CSS, AJAX)
• Solid understand of SQL and database technology (e.g., SQL Server, MySQL, Oracle, etc.)
• Strong troubleshooting/problem solving skills.
• Ability to work independently with little/no supervision
• Familiarity with search and retrieval technologies helpful
• Background in statistics and/or mathematics helpful.

SQA Engineer Search Solutions

As we are experiencing tremendous growth in demand for our products, we are looking to build a development team working in tandem with the main Recommind engineering group in Germany.  An associated  SQA engineer will likewise  be responsible for  tests on the software developed by this team in close collaboration with our main QA team. You will

• be responsible for the overall quality of our search solution products during the complete development cycle, starting from the requirements definition process until the software is delivered to the customer,
• prepare a test plan and design test cases for the products,
• organize, manage and perform functional and non-functional tests,
• monitor and report progress to all interested parties and escalate issues as required,
• produce test reports during and at the end of the test phase.

Requirements:

• Previous experience in a test design role or similar experience
• Ability to work unsupervised
• Good interpersonal and communication skills
• Competence in both Unix and  Windows environments
• A good knowledge of test tools and effective testing techniques
• Ability to monitor and report on progress 

Nice-to-Have:

• Familiarity with search and retrieval technologies helpful
• Experience of non-functional testing and the supporting tools
• Knowledge in Java, Ant, shell scripts, Perl, AWK, CVS and SQL

Senior Technical Consultant/ Litigation Technology Specialist

Responsibilities:

• Install and configure e-discovery and litigation hold products for Recommind's customers
• Provide technical and functional support for proprietary platforms, including:
• First-level support for and resolution of technical issues
• advice and explanation of functional and configuration options
• Prioritize and effectively manage customer requests
• Work closely and coordinate tasks with other members of the team
• Report and document details of technical and functional issues
• Update and draft technical and user documentation.

Position Requirements:

• BS Degree in computer science or related field, or equivalent experience
• 2 + years experience implementation and support with complex IT solutions
• Experience in a law firm or litigation support vendor
• 1+ years experience and technical knowledge of MS SQL Server, networking and Windows Server OS 
• Ability to explore and understand the business context in which Recommind’s products operate within the enterprise, and the business challenges that accompany its implementation.
• 2+ years direct experience with technical consulting and support to external customers
• Ability to comprehend and apply workflow and client functionality to products
• Capacity to develop quickly a deep understanding of  customers’ business and technical environment
• Ability to relate technical or functional issues to both, the technical and business environment of the customer.
• Ability to express complex technical and functional concepts effectively, both verbally and written
• Familiarity with XML/XSL, Regular Expressions, Perl, Command Line
• Exceptional analytical skills
• Ability to travel minimum 25%

Nice to have:

• Experience with Enterprise Search Products
• Working knowledge of T-SQL and MS SQL Database Admninistration
• Enterprise IT Support Background
• Programming Background

Support Engineer (SF)

Recommind is a fast growing, successful enterprise search start-up. As we are experiencing tremendous growth with our solutions, we are actively looking to grow our support services staff in the San Francisco office.

Position Responsibilities:
We are currently restructuring our support organization, and we are looking for an energetic, experienced help desk person to own the support engineer role and scale all support functions within the company as we continue to grow. You must have an interest in information technology and a strong desire to learn on the job.

Your day-to-day duties will include triaging and solving customer support requests. The Professional Services team will provide technical assistance to you, and as your level of knowledge grows you will be able to handle issues independently.

Longer term you’ll expand and improve the support systems, mentor new team members and develop your technical and / or managerial skills

Professional Requirements:

• Bachelors Degree or higher in Computer Science, MIS or related field
• Experience working for or managing a technical help desk
• Interest in internet and search technologies
• Friendly and professional communicator
• Comfortable in a fast paced environment where you will be required to work on multiple projects
• Ability to maintain a close working relationship with the Professional Services engineers who support and implement solutions at your customers
• Become familiar with existing products and services, as well as new services once defined
• Excellent organizational and time management skills
• Good problem solving and decision making skills
• Good PC skills, such as word processing and excel spreadsheets
• Ability to learn quickly and work independently

Technical Skills

• Windows and Unix OS troubleshooting
• Knowledge of Web and Application server environments
• Basic Windows and Bash scripting
• Experience with some of the following technologiesl:  SQL, XML, XSLT, Javascript, CSS, HTML, Java, Apache Tomcat

Nice-to-Have:

• Technical background
• Experience with web technologies
• Information Science background
• Working knowledge of project management fundamentals
• Experience with Litigation support systems, Knowledge management systems, Email administration

We are headquartered in San Francisco with offices in New York, London and Bonn, Germany and are privately held.  We provide very competitive salaries, stock options, health, dental, 401K, three weeks of paid vacation, sick leave and flexible working hours and accommodations for occasional telecommuting based on employee need. The most important compensation we provide is working in an environment where you have the opportunity to learn and grow.
To apply for this position, please submit your résumé along with a brief letter of introduction, highlighting relevant experience to: careers@recommind.com
Please include in your response: Your favorite website, if you have you ever created your own web-page and if you have taken any computer science classes.
Recommind is an equal opportunity employer.

Information for recruiters and employment agencies

Jobs posted by Recommind are intended to provide information for job seekers and should not be viewed as a request for recruiter assistance.

Any resume submitted to Recommind, Inc. that is unsolicited will be considered gratuitous of the sender and will not be subject to finder's fees.

No unsolicited phone calls, please. We will not have time to respond. Email is a more efficient way to communicate with us.